Job: Programmer Analyst

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Posted: 11/09/2017

Job Status: Full Time

Job Reference #: 58164

Job Description

Department:Office of Digital Strategy
System Control Number:0603319
Job Title:Programmer Analyst
FTE:Regular Full-Time
Working Title:Programmer Analyst
Pay Rate:$49,994 - $62,492/yr
Remarks:This is a benefits eligible position. CNM offers a comprehensive benefits package which includes health, dental, vision, long-term disability, and life insurance as well as pension and retirement plans. CNM also offers generous educational benefits to employees, their spouse/domestic partner, and dependent children
Position Type:Other Professional
Duties and Responsibilities:Under the guidance of the Enterprise Applications Manager, maintains critical enterprise level computer software, such as Banner or Evisions. Assists users by troubleshooting unexpected results, extracting data, applying upgrades and patches, interacting with vendor customer support as needed, as well as creating and maintaining automated processes ensuring the ability of multiple departments to access Central New Mexico Community College (CNM) data and serve the institution. This position must pass a Criminal Background Check.

Field service ticket request tickets. Analyzes user requests to determine parameters and if a new program must be created or if an existing program can be modified. Meets with users as necessary to clarify needs and requirements and writes reports or processes. Also writes database functions, packages, or procedures according to user needs or specifications, using various programming languages. Works with users to ensure the results are as imagined. Confirms that appropriate user testing has occurred and was successful. Analyzes and determines causes of failures of expected software behavior working with Programmer Analyst III's as necessary. With guidance, designs and develops application integration between systems, using various scripting languages. Assists Application Specialist or Application Analysts as needed to integrate ancillary applications with larger applications such as Banner. Provides assistance to other programmers when information within areas of expertise are needed. Works towards demonstrating through daily actions and interactions with staff and faculty, the desire and need to follow standard operating procedures and uphold the goals of the department and institution.
Field incoming problem tickets from end users to resolve mission critical application issues, along with the Programmer Analyst III's and or Data Base Analysts as needed. Keeps Information Technology Services (ITS) management informed of on-going enterprise application failures or issues.

Consults with ITS staff and CNM user groups on software installations. Assess impact of changes to existing applications. Advises users of implications or alternative approaches and compatibility or pit falls. Under the guidance of Enterprise Applications Manager or designee, and user groups, develops project plans determining mutually agreeable dates for all milestones including suitable time and dates for production installation. Makes presentations to ITS Change Management group regarding planned changes to enterprise applications. Ensures that documentation is available to users. Installs upgrades and patches in an appropriate test environment. Provides technical advice with regards to changes to the baseline application and ensuring that any existing changes are re-applied as required. Assists users through connecting and testing changes. Confirms user testing success. Installs upgrades into the CNM production environment during the preapproved window of time. Assists users with post-install issues through to resolution.

Other related duties as assigned.
Minimum Requirements:
  • Bachelor's Degree in Management Information Systems (MIS) or related industry
  • Three (3) years of professional related work experience.
  • Preferences:
  • Requires knowledge of Oracle or SQL Server.
  • Also requires specific and extensive knowledge with the following: PL/SQL, SQLPlus, T-SQL, PHP, Java, HTML, .net, Toad, GIT, Groovy/Grails, and Evisions products.
  • Work Schedule:Typically 40 hours per week, Mon-Fri 8 am to 5 pm schedule with occasional off-hour support for rotational on-call support or to accommodate projects.
    Posting Date:08-17-2017
    Closing date at 5:00 pm: Open Until Filled
    Additional Comments
    Required Applicant Documents:Resume
    Cover Letter
    Transcript from an accredited Institution 1
    Special Instructions to Applicants:Candidates must attach to the application any applicable transcripts, licensures, and/or certifications.

    Candidates selected for hire are required to submit proof of education to CNM Human Resources.

    For positions requiring High School Diploma/GED:
  • High school diploma, GED, high school transcripts, unofficial college transcripts, or official college transcripts are acceptable

    For positions requiring a degree and/or completion of college-level credit hours:
  • Official college transcripts are required

    Degrees from foreign institutions must be accompanied by a transcript evaluation and a transcript translation.
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    CNM Advanced Technology Center
    4700 Alameda Blvd. NE
    Albuquerque, NM 87113
    CNM Montoya Campus
    4700 Morris Ave. NE
    Albuquerque, NM 87111
    CNM Rio Rancho Campus
    2601 Campus Blvd. NE
    Rio Rancho, NM 87144
    CNM STEMulus Center
    20 1st Plaza Center NW
    Albuquerque, NM 87102
    Main Campus
    525 Buena Vista SE
    Albuquerque, NM 87106
    Off Campus
    Albuquerque, NM
    Albuquerque, NM 87106
    Smith Brasher Hall
    717 University Blvd. SE
    Albuquerque, NM 87106
    South Valley Campus
    5816 Isleta SW
    Albuquerque, NM 87105
    Westside Campus
    10549 Universe Blvd. NW
    Albuquerque, NM 87114
    Workforce Training Center Campus
    5600 Eagle Rock Ave. NE
    Albuquerque, NM 87113
    Not Specified
    Not Specified, NS 99997
    CNM Advanced Technology Center
    CNM Montoya Campus
    CNM Rio Rancho Campus
    CNM STEMulus Center
    Main Campus
    Off Campus
    Smith Brasher Hall
    South Valley Campus
    Westside Campus
    Workforce Training Center Campus
    Not Specified


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